o’hare app redesign

A redesign of the app for O’Hare internation airport

Project focus: UX/UI, Typography, Accessibility

Original App

The current app for O’Hare airport is cluttered and leads to a more difficult customer experience. The goal of the redesign is to make the app more intuitive to navigate.

Customer Journey Map

Identifying potential pain points of a customer’s experience purchasing a plane ticket and getting to their flight.

Wireframe

*Clicking the logo on any screen leads the user back to the home screen

Final Design

  • Simple, sleek

  • Easy-to-recognize icon

App Icon

Welcome Screen

  • Clear selection page

  • Clear Icons

  • Hierarchy of information

Flight Information

Easy Navigation

  • Easily Navigable Map

  • Language selection

  • Quick customer service access

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